Privacy Policy

ARCLOUD IT Solutions Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our informational website. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

Contact Information: Name, email address, phone number, and address that you voluntarily provide when contacting us through our website.
Business Information: Company name, job title, and industry that you provide when requesting information about our services or products.
Communication Details: Information you provide when you contact us through our website contact forms, email, or other communication channels.

b. Usage Data

Log Information: IP address, browser type, pages visited, access times, and referring website addresses.
Cookies and Tracking Technologies: To improve user experience, analyze how our website is used, and provide personalized content.

c. Other Information

Any additional information you voluntarily provide when filling out forms on our website, requesting product demonstrations, or participating in surveys and events.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

Responding to Inquiries: To respond to your questions, requests for information about our services and products (including CASHBoard, CloudChronicle, OPEXBoard, Payware, Peopleware, and PHOABoard), and other inquiries.
Providing Information: To provide you with information about our IT solutions, services, and company updates.
Customer Support: To respond to inquiries, requests, and feedback about our services and products.
Marketing Communications: To send you promotional materials, newsletters, and other information related to our services and products if you opt-in or have provided consent.
Website Improvement: To analyze trends, monitor usage, enhance our website functionality, and improve user experience.
Legal Obligations: To comply with applicable laws, regulations, or legal processes, including data protection laws in the Philippines.

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, and providing services, subject to confidentiality agreements and data protection requirements.
Legal Compliance: When required by law, regulation, or in response to valid legal processes, including compliance with Philippine data protection laws.
Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction, subject to the same privacy protections.

4. Security of Your Information

We take reasonable technical and organizational precautions to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system can be guaranteed as completely secure. We encourage you to take steps to protect your information when interacting with our website.

5. Your Rights and Choices

Depending on your location, you may have rights under applicable data protection laws (including the Data Privacy Act of 2012 in the Philippines) regarding the personal information we hold about you. These rights may include:

Access: The right to request a copy of the information we have about you.
Correction: The right to correct inaccurate or incomplete information.
Deletion: The right to request deletion of your personal data, subject to legal and contractual obligations.
Data Portability: The right to receive your personal data in a structured, commonly used format.
Opt-out: The right to unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Objection: The right to object to certain processing of your personal data.

To exercise these rights, please contact us at info@arcloud-it-solutions.com.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies allow us to remember your preferences, analyze site traffic, and improve site performance. You can control cookie settings through your browser preferences. For more information about how we use cookies, please refer to our cookie policy or contact us.

7. Third-Party Links

Our website may contain links to other websites operated by third parties, including links to our product websites (such as cashboard.ph). This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website is not directed to children under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. International Data Transfers

If you are accessing our website from outside the Philippines, please note that your information may be transferred to, stored, and processed in the Philippines where our servers are located. By using our website, you consent to the transfer of your information to the Philippines.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about our information practices.

Last Updated: 12/18/2025

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ARCLOUD IT Solutions Inc.
Email: info@arcloud-it-solutions.com